Account Manager

Location: Cardiff Bay (hybrid: Mon, Wed & Thurs in the office, Tues & Fri from home)
Salary: Negotiable, depending on experience

 

Looking for work that makes a difference?

At SBW, we’re For the Good Stuff.

We create campaigns, communications and experiences that help improve lives, strengthen communities and inspire positive change. From national behaviour change campaigns and healthcare communications to sustainability initiatives and business support programmes, we work on projects that genuinely matter.

We’re looking for an Account Manager to join our growing team in Cardiff Bay.

Whether you’re already managing campaigns confidently or you’re a talented Senior Account Executive ready for your next step, this is an opportunity to work with great clients, brilliant colleagues and deliver work you’ll be proud to talk about.

Why SBW?

We’re one of Wales’ leading independent agencies, delivering award-winning campaigns that help improve lives, change behaviours and create positive impact.

But what really makes SBW different is our people.

We’re ambitious without the egos, supportive without the corporate jargon, and genuinely passionate about doing work that matters. As an employee-owned business, everyone has a stake in our success and a role in shaping our future.

You’ll work alongside talented strategists, creatives, media specialists and account handlers who care about producing great work, supporting one another and enjoying the journey along the way.

The role

You’ll play a key role in bringing campaigns and projects to life.

Trusted to manage client relationships, you’ll coordinate internal teams and ensure projects are delivered to the highest standard, on time and on budget.

One week you might be supporting the launch of a national behaviour change campaign. The next, helping deliver a healthcare recruitment campaign, stakeholder engagement programme or integrated advertising campaign spanning TV, radio, digital, social and events.

You’ll work closely with clients, media partners, suppliers and our in-house teams to keep projects moving smoothly and deliver results that matter.

Most importantly, you’ll become a trusted adviser to clients and an integral member of the SBW team.

What you’ll bring

• Agency-side experience: at least 2+ years track record of managing client accounts and confidently delivering campaigns.
• Strategic thinking: to plan and execute campaigns, ensuring we achieve agreed SMART objectives.
• Project management expertise: confidence in juggling multiple projects, maintaining quality, keeping track of performance and budgets and meeting deadlines.
• Commercial awareness: proven experience in effectively managing campaign budgets and ensuring profitability. Able to identify opportunities for growth while delivering value for clients.
• Team working skills: experience working with multiple teams, partners and suppliers, including media, production companies and external stakeholders.
• Passion for positive impact: a genuine enthusiasm for positive change campaigns, with a drive to make a difference.
• Knowledge of integrated campaigns: familiarity with TV, radio, digital, social, and event-based advertising would be highly desirable.

You’ll be:

• An exceptional communicator: able to build trusted relationships with clients and partners.
• A problem solver: quick to identify challenges and propose effective solutions.
• Detail-focused: ensuring every campaign meets the highest standards, from creative concepts to final deliverables.

What you’ll get

We believe great people deserve great support. That’s why we offer:

• Competitive salary based on experience.
• Profit share bonus: when we do well, everyone shares in the success through our profit-share bonus scheme of up to 10% of salary, paid twice yearly.
• Hybrid working with office and home-based flexibility.
• Five days per year ‘Work from Anywhere’ allowance.
• Extra birthday day off.
• Charitable work allowance.
• Regular team socials and celebrations, including monthly social budget.
• Travel and cycle schemes.
• Ongoing learning, training and career development.
• Employee Ownership Trust membership after one year, with the opportunity to receive annual tax-free bonuses.

Join us

If you’re looking for a role where you can develop your career, work with fantastic clients and help create campaigns that have a positive impact on people’s lives, we’d love to hear from you.

Apply now by sending your CV, a short cover letter and your salary expectations to ian@sbwadvertising.co.uk by Sunday 13 September.

SBW. For the Good Stuff.